At Mangu Auto, we understand that purchasing an incorrect item can occasionally happen, and we aim to support customers through a clear and fair exchange process.
Exchanges may be accepted for unused products that are returned in their original condition and packaging, ensuring the item remains resalable. To facilitate timely resolution, exchange requests should be raised as soon as possible after purchase.
All exchange requests must be accompanied by the original invoice for verification purposes. Returned items may be inspected prior to approval, and exchanges are subject to stock availability at the time the request is made.
Mangu Auto reserves the right to decline exchange requests that do not meet the above conditions or fail to comply with this policy.